30-Day Free Returns

For US orders, request a return within 30 days of delivery. We cover return shipping, including a part you selected by mistake.

What the return promise covers

The return window starts when your order is delivered. Please keep the item complete, with the parts and accessories supplied, and protect it from handling or installation damage.

You can request help for a wrong selection, a suspected fault, an incorrect item or a confirmed-fit mismatch. The support team reviews the item condition and the details before providing return instructions.

How to request a return

  1. Submit your order number, checkout email and the item you want to return.
  2. Include the reason and clear photos where helpful.
  3. Wait for return instructions and a prepaid return method from iFixai before sending the part back.

Refunds and exchanges

The team will confirm the appropriate refund or replacement after reviewing your request and returned item. Refunds go through the original payment method. Do not include payment-card details in your request.

Outside the United States

The free-return-shipping promise on this page applies to US orders. Contact us for return instructions and applicable costs for another destination.

Contact iFixai

Request a Return

This request goes to the iFixai support team. It does not subscribe you to marketing emails. If photos are needed, our team will ask for them by email.